Milly Baker Speaks with CA Magazine

PAYETTE Senior Associate, Milly Baker shares insight on designing for heathcare and the importance of the caregiver experience in the Commerical Architecture Magazine feature ‘Caring For The Caregivers.’

Much has been said about the patient experience in healthcare settings. Until recently, less has been said about the caregiver experience, but that’s currently changing. In fact, many think the two are not mutually exclusive.

Milly Baker, AIA, LEED AP, ACHA, senior associate, PAYETTE, related having managed a facilities department at a teaching hospital where it was not unusual for senior staff with tremendous responsibility (such as an ICU nurse manager) to have 75-sq.-ft. windowless office on a unit with inadequate teamwork space and depressing break space.

Milly also explains, “Emerging research has quantified the relationship between environmental factors and productivity. There are tremendous advantages to designing better spaces for staff in measurable gains in reducing sick days, improved job retention and fewer mistakes.”

Read the full article.